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The App will certainly transform the way in which we communicate with our clients. Email communication can often be lost in this day and age of swelling mailboxes; the App ensures we can deliver concise and relevant information, straight to their smart phone. More and more clients are performing accounting and tax functions using a mobile device, and the software vendors themselves are spending significant resources developing their mobile Apps. Our new App can blend with this and form a neat connection between the client, their accounting software and their advisors.
We pride ourselves on being a little different and so our App was a perfect way to present ourselves to our current and prospective clients in an easy to keep (and use) medium. Right from the start, the team at MyFirmsApp answered my queries promptly and help has been there when I need it. When I am asked for a business card I just get them to download the app and I know they won’t forget MWM in a hurry!
We think it’s a game changer. It’s going to change the way in which you get your financial information and the way in which we communicate with you. It’s an obvious way we can deliver information on a regular basis, and keep you updated to your financial matters. It’s going to eliminate some of the hassles in terms of lost receipts, logbooks, and you’ll never have to look again for tax tables, superannuation rates or other information relating to your financial needs. And here’s something really smart; you can call us, email or request an appointment – directly from within the App.
We launched our new App in May and the response has been great. Our clients love the great features, such as the Logbook and Receipt Manager. It’s easy to use and saves them hours. As an added bonus, it will make life a little easier for us come tax time.
I have an admission to make… I really didn’t “get” apps for accountants. But then I had the pleasure of hosting a webinar where David Oliver explained with crystal clarity why it is essential for accountants to feature prominently on the mobile phones in their clients’ and prospects’ pockets. And now I am completely convinced. I was also really excited by the potential of the advanced push notification technology built into the MyFirmsApp to put relevant, timely and targeted messages into clients’ hands. And it seems to me that every single accountant who wants to remain relevant must take this kind of technology really seriously.
The experience I’ve had with MyFirmsApp has been excellent. The journey of developing our mobile App has been one of the greatest, if not the greatest, professional experience I have had in my 20 years of being an accountant.
It’s a lovely App – much nicer than carrying a business card. I was with a group of business people recently, they were all handing out business cards and I said, “well, I’ve got an App actually – and they all looked impressed!” It’s easy to find on the Playstore & easy to download there & then.</p>
<p>You could be sitting with a client and you can just get the App out if you need to access any information. It’s easy to use.</p>
<p>With business cards people will file them away in a drawer, if they’re organised, but everyone carries their phone around and so they have access to your details on the App instantly.
Just to let you know, I asked 2 fledgling Accountants yesterday to check out the product. One was 22 and one 25. Both thought the product was great and intuitive which proves my theory exactly that this is the future and old dinosaurs like me need to wake up to it!
I knew having an App would differentiate us. What I underestimated was by how much and in how many different ways. We have had PR articles and people sharing feedback with us on the App stores. It’s strengthened our message of being proactive, forward thinking innovators and helped us become even more visibly different than our competitors. Clients love it. I mean not just downloading it or using it once or twice. They are engaging with it, some of them multiple times each day. And each time they do, our branding and name is in front of them. And all for such a small investment of money. And best of all it doesn’t require any of my time to manage it.
Thank you to the Team at Insight for developing Thoburn & Chapman’s new App. It looks absolutely great and the content is spot on for our needs of helping our clients get easy access to important info and getting us in the shop window of potential customers who fit our ideal client profile. It seems to be doing both jobs really well for a minimal investment. The feedback from our clients has been 100% in favour. Well done!
I would like to personally thank you for spending almost 3hrs with me on the phone today exploring, explaining, and overview nothing short of every aspect of both the dashboard as well as the App itself.</p>
<p>We have undergone many technology upgrades lately and it is great to know that we have a strong, knowledgeable, and easily approachable support base that has given us the added confidence we needed with this project.
The professionalism of the work you’ve done is astonishing. Everyone has been positive about you. Your patience dealing with people is astonishing. I admire how you do this to no end. It’s so kind to take the time to talk about using push – now I understand what it is, your product knowledge is superb.</p>
<p>I appreciate the customer care – we feel really comfortable with the care you guys put in.
Steffan and his team design our app based on a logo we had and after helping and supporting us and amending the app icon a few times to fit our needs we were very pleased with the outcome and looking forward to see the final app launched to show our customers and potential customers for the future and would like to thank My Firms App for all their guidance and support and would recommend them anytime.
I love it. The App works really well for us. It’s great to show clients – it has a whole host of tools for them to access straight away, and they don’t have to keep asking us all the time. It’s also always kept up-to-date with tax calculations.<br />
I find the App is a handy tool internally as well; whether we’re out and about seeing a client or demonstrating it, it saves us having to bring up different software. We also use it to drive traffic to the website and social media channels.<br />
MyFirmsApp have always been very helpful when we’ve needed support with the App.
We have been using it for about a year now The Receipt Manager is the most used page and we also promote it regularly in our e-newsletter and the articles about it are consistently opened and read. I personally love it. It’s such a unique talking point. When I tell someone we have an app, they’re always very impressed and think it’s exceptionally cutting edge.
I just wanted to say what a pleasure it is dealing with everyone at MyFirmsApp; you are all so helpful and cheerful!
I was very impressed with the work and support from Steffan from the design team at MyFirmsApp. The process and communication was smooth, even with the challenge of working across different time zones, the time difference actually helped minimized delays. I would submit my revisions so he would have them at the start of the next work day and minimize losing time. Steffan did a great job in aligning the app design with the company’s branding to have brand consistency. Thank you for all the quality and timely design work! Great service all around!
I love the new design of my App. The updates I had asked for were applied very quickly AND the design included some great things I hadn’t even thought to ask for! Excellent service.
I have sent the app to a few friends as Guinea pigs who love it and think it is not what they would expect from their accountants!!
We subscribed to MyFirmsApp after being impressed at Accountex 2015. The implementation was smooth and the functionality has raised our profile with clients, providing them with useful tools to enhance decision making and controls